Frequently asked questions

What is Push Cash?

Where can I use Push Cash?

Why should I use Push Cash?

Who can use Push Cash?

Using Push Cash

How do I use Push Cash for the first time?

Do I need to authenticate with Push everytime I complete a transaction?

Can I link Push Cash to multiple bank accounts?

Can I link my credit card account?

Can I use Push Cash with an international bank account?

Does Push Cash support all U.S. Financial Institutions?

If I use Push Cash with another Operator, will I need to reauthenticate my bank information?

Security and Privacy

How do you protect sensitive data?

What should I do if I suspect unauthorized activity?

What is your data retention policy?

What measures are in place to protect my financial information?

Payments and Transactions

Will I be charged any fees to use Push Cash?

How long does it take for a payment to process?

Are there limits on how much money I can send or receive?

Can I cancel or refund a transaction?

Dispute Resolution

What happens if there's an issue with a payment?

How do I file a dispute?

What is the process for resolving disputes?

How long does it take to resolve a dispute?

Usability and Accessibility

Can I proactively manage my Push Cash Profile?

What languages is the service available in?

Can I use the service without a smartphone?

Regulatory and Compliance

Are you regulated by financial authorities?

How do you comply with local and international laws?

What are your anti-money laundering policies?

How do you ensure compliance with U.S. privacy laws?

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